A STEP BY STEP GUIDE TO USING ZOOM
Setting Up A Zoom Account
Zoom is a teleconferencing solution that allows you to have video conferences with multiple users. With Zoom, you can host or join teleconferences, make calls, and chat with other uses. Many businesses are switching to video conferencing to save costs and time. You should get on Zoom as well because the benefits are many. You can use Zoom from your smartphone and your computer.
Signing Up for Zoom
One of the first steps in setting Zoom up is signing up. You can sign up from your mobile phone or your computer. Follow these instructions;
1. On your browser, go to zoom.us
2. Click on the sign-up button.
3. There, you will be presented with options for the type of account to create.
4. Enter your name and password then click continue
Essential digital communication tools for the workplace
Brief Description
This module is designed for the students to learn the importance of information , communication and digital technologies in the business projects, providing practical skills to support business projects.
The module focuses on the principles, tools and methods to use digital communications tools.
Participants will and develop basic skills knowledge on how to effectively communicate in a graphical, written, or a verbal form and learn the approaches to a professional digital and visual communication.
Introduction
- Digital Communication Technology is nothing more than a set of technological tools used in an embedded way, so that the company can reach its business objective faster and more intuitively.
- By implementing it, DCT can automate processes, improve learning, reduce costs and facilitate research, whether internal or external. In addition, by treating procedures with more effective and automated communication, it promotes improvement in the customer experience and generates greater consumer satisfaction with the brand.
- Digital communication tools in companies have been widely used by managers from different areas in order to provide better communication between employees and even with the public.
- DCT is being widely used. By using software, hardware and telecommunications in an integrated way, it can break down social, cultural and even technological barriers that hinder business success.
Learning Outcomes
• Essential digital communication tools for the workplace
• How to create a digital communication policy for your company
• Use digital communication in the workplace
What is digital communication?
- Digital communication is any type of communication that relies on the use of technology. There are many types of digital communication, commonly referred to as digital communi- cation channels.
These include email, phone calls, video conferencing, and many types of instant messaging like SMS and web chats. Even blogs, podcasts, and videos are considered forms of digital communication.
- This communication has become popular and can be used with different audiences of an organization.
- The reality of digital is inherent to the functioning of companies, because regardless of the size and field of action, the use of technology tools has become indispensable.
What is digital communication for?
Digital communication defines communication strategy and actions within the digital environ- ment.
The speed of digital innovation and the differences in its absorption and implementation requires new positions and knowledge from organizations and communication professionals, a lot of flexibility and creativity in planning and managing communication processes.
In a world where globalization grows every day, the market is increasingly competitive, telecommunications services increase their offerings and the consumer is increasingly demanding, it is necessary to invest in this type of communication to differentiate the brand and stay active.
By implementing it, DCT can automate processes, improve learning, reduce costs and facilitate research, whether internal or external.
In addition, by treating procedures with more
effective and automated communication, it promotes improvement in the customer
experience
Main characteristics of digital communication:
> Relationship: The relationship with the client is extremely important. To achieve good results, brands go to social networks.
> Engagement: Engagement is the way companies approach their audience.
> Content: Good content can influence consumers by retaining and retaining customers.
> Presence: Having a presence in digital is the realization of the company's results gain, since 66% of the population worldwide will be connected to the Internet by 2023. Besides being present, it is necessary to be available to the public, interacting and encouraging to know more about the brand, continue monitoring and consuming.
> More decentralized Less hierarchical
The main benefits of digital communication:
> Cost reduction: Investing in digital actions involves lower costs compared to printed materials.
> Greater reach: While printed materials have limited access, especially for geographical reasons, digital content can be accessed from anywhere.
> Measurement: There are several tools that allow the verification of results, which allows evaluating whether the type of strategy performed by the company is working or not.
> Qualified audience: In digital strategies, brands invest resources in an audience that is in fact interested in the product or service offered by the company.
Advantages of digital communication in the workplace
- Digital communication is fast, efficient, and convenient. An employee can have a conversation in real time with a colleague or client from the opposite side of the world without having to leave their desk. Company leaders can use digital channels to communicate with their entire global workforce at once, and use corresponding channels to effectively collect feedback from those employees.
- In fact, most modern marketing initiatives can be viewed as digital communication. Social media campaigns and video ads are simply a way for companies to mass communicate with potential customers in a way that is rapid and cost-effective.
- Looking at all the business areas that involve digital communication, it’s safe to say that modern technology has vastly improved the way companies operate. With easy and accessible ways to communicate, employees can spend their time focusing on more important tasks.
Disadvantages of digital communication in the workplace
As the business world embraces digital communication, there are a few disadvantages that have emerged from its use. For one, having constant access to communication tools can make it hard for employees to disconnect at the end of the work day.
Email notifications and pings from work apps follow them home through their smartphone, blurring the line between work life and personal life. Without having a chance to unplug, employees are more likely to experience burnout and other signs of overworking themselves.
Digital communication has also presented security challenges for many companies. Hackers can make their way into virtual meetings and hijack the call; email phishing opens a door for the entire organization’s online systems to be compromised.
Every time company data is transmitted over the internet, there is a risk that this information won’t remain private.
Essential digital communication tools for the workplace
Now that you know how to effectively use digital communication tools, which are the most important for your organization?
The answer is different for every company, but typically include the following:
>> Email client with built-in features; Chat/instant messaging; Project-based collaboration tool;
Video conferencing; Social Media; SMS Text Messaging; Email Marketing; Voice Calling.
Canva for Education
https://www.canva.com/education/
Canva for Education simplifies content creation, teamwork, and visual communication in the classroom and beyond. It is 100% free for kindergarten, primary and secondary teachers and students.
You can organize your classroom space, invite students, and manage classes, activities, or projects all in one place. From your dedicated class space, you can share and review work between Google Classroom, Microsoft Teams, and more. You can also share assignments for students to complete.
MENTI-METTER
Mentimeter is a cloud-based solution that allows you to engage and interact with your target audience in real-time. It is a polling tool wherein you can set the questions and your target audience can give their input using a mobile phone or any other device connected to the Internet.
GOOGLE FORMS
Google Forms is a free tool from Google that allows you to do the following:
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You access Google Forms through the Google Drive screen or the Google Forms web app.
You can use Google Forms with your personal Google account, or through a Google Apps for Education account. With a Google Apps for Education account you can also do the following:
Require that respondents be from your Google Apps domain.
Collect respondents usernames.
Creating a new form
Once you are in Google Drive you can create a new form as follows:
Click the New button in the top left corner .
Then click More from the drop-down menu.
Finally click Google Forms from the pop up menu.
Your blank form will now be created.
To name your form, type the title in the box where is currently reads Untitled form. You can always change this later.
Your form is now ready for you to edit.
Adding collaborators to the form
Just like with other Google Documents, you can give other people edit rights to collaborate on the creation of your form. To add collaborators:
From the edit mode of the form click File in the top menu bar.
Then click Add collaborators...
The normal Sharing settings window will open where you can share the form with other people.
Editing the form description
After creating your form, you can optionally add text for a description. Usually this is where you can explain to the user the purpose of the form, any special directions, or other helpful information.
Below the title of the form, there is a box labeled Form Description.
Simply click and type in that box to add your description.
You can include web addresses in the description box and they will show as clickable links on the live form.
Editing form questions
When you create your form, your first question will be created as well. You can edit the question as follows:
For Question Title you can type in the question you wish to ask.
or Help Text you can add additional directions or clarification for the question.
For Question Type you can choose between nine different types of questions (explained later).
If the question type needs a list of answers (such as multiple choice or checkboxes) then you can fill in the available answers.
To force the user to answer the question, check the Required question box.
Click Done when finished.
At any time you can also do the following to a question:
You can edit a question by clicking the edit button (the pencil icon) in the top right corner.
You can duplicate a question by clicking the duplicate button (the double-page icon) in the top right corner.
You can delete a question by clicking the delete button (the trash can icon) in the top right corner.
You can change the order of questions by clicking and dragging a question to a new location.
Adding more questions and other items
In addition to the one question you begin with, you can add more questions and other items to your form.
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Question types
There are nine different types of questions you can include in a form:
1 - Text type
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2 -Paragraph type
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3 - Multiple Choice type
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4 - Checkboxes type
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5 - Choose From a List type
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6 - Scale type
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7 - Grid type
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8 - Time type
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9 - Date type
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HANGOUTS
Google Hangouts is an easy way to stay in touch with all the people synced to your account. It’s a free social service that lets you communicate by sending text messages, pictures, videos, and emojis. You can send messages to people whether they’re online or not and host free group video calls for up to 10 people at a time.
What is Zoom?
Zoom is a cloud-based video communications app that allows you to set up virtual video and audio conferencing, webinars, live chats, screen-sharing, and other collaborative capabilities